By registering and setting up an NHS login, you will be able to use it to access your chosen NHS websites and apps, wherever you see the NHS login button
You’ll need to prove who you are to get full access before you can view and download your NHS COVID Pass for travel abroad, book and manage appointments, order repeat prescriptions, view your health record securely, manage your organ donation decision, view your NHS number.
Here are the Steps
- Visit the NHS login page: access.login.nhs.uk
- Enter your email address and click ‘Continue’
- The system will check if you have an NHS login.
- The email you entered will be used as your NHS login email, if you have not set it up before
- Click ‘Continue’
- Create a password
- Read the ‘privacy notice’ and ‘terms and conditions’ and Press ‘Continue’ (to agree)
- Check and enter the security code sent to your email
- Enter your mobile phone number. If you do not have a UK number, check the box ‘I do not have a UK mobile phone number’ to enter your international phone number.
- Push ‘Continue’
- Enter the Security Code which will be sent to your mobile phone
- Click ‘Continue’
Lowest Level Verification
- You now have verified ownership of an email address and mobile phone number. This means you have an NHS login with the lowest level of identity verification. This will allow you to do simple tasks like book a COVID-19 test (Order coronavirus (COVID-19) rapid lateral flow tests) which only can be done if you are in the UK.
You must then verify your identity to a medium level or a high level. The level of verification will depend on the website or app you want to use and the type of information you want to access.
Medium Level Verification
To be verified to medium level, you will be asked to enter your date of birth and NHS number. If you do not know your NHS number, you can enter your name and the postcode of your home address as registered with your GP practice.
- Answer if you know your NHS number
An NHS number is a 10 digit number, for example: 485 777 3456.
You can find it:
- on any letter the NHS has sent you
- on a prescription
- by logging in to a GP surgery online service
- on a vaccination letter
Ask your GP surgery for help if you cannot find your NHS number.
- If you do not know your NHS number, you will have to provide your name, date of birth and postcode to track your NHS record.
- This information is then checked to correspond to an NHS record on the Personal Demographics Service (PDS).
- Medium level verification will allow you to do things like contact the GP or receive notifications. It does not provide access to health records or personal information.
High level verification
You must prove who you are in order to gain access to health records or personal information such as to view and download your NHS COVID Pass to travel abroad.
To do this, you have 4 options:
1. Use a fast-track I.D. check
You can use a fast tracked ID if the following criteria is met:
- The mobile number used to create a login account via NHSApp is registered in your GP record
- You are enabled for online services in GP record
- You have not previously started a ID for login via the NHSApp. You will then have to go through Prove yourself Identity (PYI) using other method
- Users who meet the eligibility criteria are then prompted (screenshot on top) for permission to check their details against their GP system.
- Should the user consent, the mobile number provided when registering is confirmed against the mobile number held in NHS Spine personal demographic service (PDS).
- If those two mobile numbers match, and retrieval of the linkage/passphrase information from the GP system is successful, then their GP Online services account is verified.
- The user will be automatically redirected to the originating service as a high level verified user with access to enhanced online services.
- If this doesn’t work they can continue with other methods to prove their identity.
2. Submit photo I.D. and a face scan
- To submit photo I.D., you can use your passport, UK/ European driving licence, or European national identity card
- Then scan your face to match it with the I.D.
